Emergency – Call Service – 24 Hours / 365 Days
A reputable answering service to take all incoming calls…An experienced property manager will respond to common area emergency problems concurrently.
Comprehensive financial reports prepared in-house with the Promaster Community Pro to allow for timely revisions if needed and distribution to the Board.
Experienced Property Managers
All managers are members of Community Association of Community Managers (CACM) and affiliated with California Associations Institute (CAI). Continual educational seminars are available to managers regarding all aspects of community association management.
Documented Property Inspections
Written inspection reports are included in the Board Packet for review and verification. A summarized Violation/ACC Request report is prepared by the manager to aid the Board of the Directors regarding enforcement of the governing documents and rules and regulations.
Our managers prepare an Activity Log after each Board meeting. The Activity Log is sent to each Board member within five (5) days after the meeting. The importance of the Activity Log is to provide a communication instrument between the manager and the Board. The Activity Log is also a reminder to Board members who volunteer their services for specific actions. The list is continually updated by the manager adding other activities that have occurred during the month and included in the Board Packet.
Association funds are not commingled pursuant to California Civil Code Section 1365.5(b). Reserve funds are placed in the bank of the Board’s choice. The signatures of at least two persons, who shall be members of the Association’s Board of Directors shall be required for withdrawal of moneys from the Association’s reserve account.
COTC Property Management carries One Million Dollars ($1,000,000.00) General Liability policy and a Five Hundred Thousand Dollars ($500,000.00) Fidelity Bond.
Monitor Association’s Investments
COTC Property Management monitors the status of current investment accounts such as certificates of deposit and provides suggestions and recommendations regarding reinvestment. Educational – provides educational seminars resource materials for our community managers. We keep our Board of Directors apprised of current legislature that affects community associations.